Terms of Service

Last updated: 4 October 2026

By using Say Yes Digital Invitations (the “Platform”) you accept these Terms of Service. Please read them carefully. If you do not agree with them, please do not use the Platform.

1. Who provides the service

2. What the service does

The Platform lets you build digital invitations, collect guests’ replies (RSVPs) and use a set of tools for planning a wedding or a similar event. Which features you get depends on the plan you choose.

3. Your account

• Some features require an account with a valid email address.
• You are responsible for keeping your login details safe and for everything that happens on your account.
• You must enter accurate information and use the Platform lawfully.
• You must be old enough to enter into a contract where you live (in most places, 18).

4. Plans and payment

• Paid plans are available (Wedding, Premium and Luxury); prices and what each includes are set out on the pricing page. Prices are in US dollars or in euros; the currency is shown, and can be switched, before you pay, and you are charged exactly the amount shown in that currency.
• Payments are processed by Stripe. Activating a paid plan confirms your order.
• Any taxes that apply to your purchase are shown at checkout before you pay.
• Custom design (Luxury plan). The plan includes adapting one of our existing designs to your wishes (colors, typography, motifs, layout, monogram). We produce the first draft within 5 working days of your request, followed by two further rounds of changes. It does not include commissioned illustration, photography or logo design, nor a design that is not derived from our existing templates. The adapted design is used solely on your own invitation; copyright in the template and in the adapted design remains ours.
• Because this is digital content delivered immediately, a statutory right to cancel may not apply once your plan has been activated. Where you do have such a right under your local law, it is unaffected by these Terms. If something has gone wrong with your purchase, email us and we will look at it properly.

5. What you may not do

While using the Platform you must not:

• upload content that is unlawful, abusive, or infringes anyone’s rights;
• enter other people’s personal data without a proper legal basis or their consent;
• attempt to break the security of the Platform or disrupt how it works.

As the host collecting your guests’ details, you are the controller of that data and you are responsible for handling it lawfully. We process it on your behalf.

6. Intellectual property

The designs, templates and content of the Platform are protected by intellectual property rights. Anything you enter stays yours; you give us permission to process it only as far as is necessary to provide the service to you.

Photographs and music you upload must be yours to share, or used with the permission of whoever holds the rights. You are responsible for that choice. If a rights holder tells us that something on an invitation infringes their rights, we may remove it, and we will let you know.

7. Limitation of liability

The Platform is provided “as is”. To the fullest extent permitted by law we are not liable for indirect loss arising from using, or being unable to use, the Platform. We do not guarantee uninterrupted availability. Nothing in these Terms limits liability that cannot lawfully be limited.

8. Ending your use

You can delete your account at any time from the “Danger zone” section of your dashboard. We may restrict or withdraw access if these Terms are broken.

9. Data protection

How we handle personal data is set out in our Privacy Policy, which forms part of these Terms.

10. Data processing agreement (GDPR Art. 28)

When you collect your guests’ data through the Platform, you are the controller and Virtual M j.d.o.o. is the processor, handling that data on your behalf. This section is the data processing agreement the GDPR requires for such a relationship. You accept it by opening an account; no separate signature is needed.

10.1. Subject matter, duration and nature of the processing

• Subject and purpose: collecting RSVPs and organizing your event through the Platform.
• Duration: for as long as your account exists, subject to the retention periods in the Privacy Policy (60 days after the event date, after which it is deleted automatically, unless the hosts remove it sooner).
• Types of data: name, phone number, whether they are attending, the number of adults and children, the names of people in their party, a message, a song request and, with the guest’s explicit consent, allergies and dietary requirements (a special category, Art. 9).
• Categories of data subject: your guests and the people accompanying them.

10.2. Our obligations as processor

• We process the data only on your instructions and in order to provide the service; we do not use it for our own purposes and we do not sell it.
• Everyone with access to the data is bound by confidentiality.
• We apply appropriate technical and organizational measures (Art. 32): encrypted transport, per-account isolation enforced at the database level, protection of public forms against abuse, and storage that never keeps raw IP addresses.
• We help you answer your guests’ requests (access, rectification, erasure) and with reporting a data breach.
• We will notify you of any breach of security without undue delay after becoming aware of it, so you can meet your own duty to report it to a supervisory authority.
• When the service ends we delete the data, either on deletion of the account or on expiry of the retention period.
• On request we make available the information needed to demonstrate compliance.

10.3. Sub-processors

You give us general authorization to use the sub-processors listed in our Privacy Policy, currently: Supabase, Vercel, Resend, Stripe. We bind each of them to an equivalent level of protection. We will tell you in advance, on this page, if we intend to change or add a sub-processor; if you do not agree with the change, you may stop using the service.

10.4. Your obligations as controller

You are responsible for having a valid legal basis for processing your guests’ data, for those guests being informed, and for the accuracy of what you enter. Do not enter data you do not need in order to organize the event.

11. Changes and governing law

We may update these Terms from time to time; the current version is always on this page. These Terms are governed by the law of the Republic of Croatia, where the company is registered, and the competent Croatian courts have jurisdiction. If you are a consumer, this does not deprive you of the protection of mandatory consumer law in your own country of residence.